Q & A
Q: How do you set prices?
A: While many groomers charge by the breed, I chose to charge by the hour/size as I feel this is the most fair way to accurately price my grooming. I will use Yorkshire Terriers (pet quality)for my example. I see many Yorkies of different sizes and coat textures. Some are as small as 3lbs while others have been as much as 20lbs. Some have fine silky hair while others have fluffy soft hair. Some are brushed out routinely and others not touched between groomings. Some are well behaved and some, not so much. It would not be fair to charge the owners of these very different dogs the same amount even if they are all the same breed.
EXAMPLES ARE PETS IN GOOD CONDITION, WITHIN BREED STANDARD SIZE/WEIGHT
Toy-Yorkshire Terrier, Chihuahua, Rat Terrier, Maltese... up to 7lbs
Small-Toy and Miniature Poodle(short trim), many mixes, Pomeranian, Pug,... up to 15lbs
Medium- Larger Miniature Poodle/doodle(short style), Miniature Schnauzer, Cocker Spaniels, Shih Tzu, Bichon, Lhasa Apso, American Eskimo-haircut... up to 25lbs
Medium/Large-Most Doodles, Miniature Poodles/doodles-hand scissor/European/show styles, Standard Poodle short clippered... up to 45lbs
Large-Some Doodles/St. Poodles, Retrievers, complex grooms, dematting, hand stripping up to 50lbs
Dematting is $105/hr with a 1 our maximum per day/per pet. I will dematt a pet ONCE. This is NOT negotiable. This is on top of grooming charges. (demoting is temporarily unavailable)
Q: I have to work all day but your site says pets must be picked up as soon as finished. Do you have options for me?
A: Unfortunately we do not offer this service. We can, with advance notice, schedule outside normal hours.
Q: It says you charge $25 on top of the groom for same day/after hours appointments. Why?
A: This only applies if all appointments have been filled for the day and we agree to stay late or come in early. It is best to check with Deena directly to see if regular same day appointments are available. Appointments are available up to 1 hour in advance. This rate is much like over-time in a wage based job. We charge this to compensate for the additional time required to groom outside of normal hours.