D'tails Dog Salon

No fur. No paws. No service.

Q & A

Q: How do you set prices? 

A: While many groomers charge by the breed, I chose to charge by the hour/size as I feel this is the most fair way to accurately price my grooming. I will use Yorkshire Terriers (pet quality)for my example. I see many Yorkies of different sizes and coat textures. Some are as small as 3lbs while others have been as much as 20lbs. Some have fine silky hair while others have fluffy soft hair. Some are brushed out routinely and others not touched between groomings. Some are well behaved and some, not so much. It would not be fair to charge the owners of these very different dogs the same amount even if they are all the same breed.

 

EXAMPLES ARE FOR PETS IN GOOD CONDITION, WITHIN BREED STANDARD SIZE/WEIGHT 


Toy-Yorkshire Terrier, Chihuahua, Rat Terrier, Maltese... up to 7lbs

Small-Toy and Miniature Poodle(short trim), many mixes, Pomeranian, Pug,... up to 15lbs

Medium- Larger Miniature Poodle/doodle(short style), Miniature Schnauzer, Cocker Spaniels, Shih Tzu, Bichon, Lhasa Apso, American Eskimo-haircut... up to 25lbs

Large-Most Doodles, Retrievers, Miniature Poodles/doodles-hand scissor/European/show styles, Standard Poodle short clippered... up to 55lbs

Giant-Some Doodles/St. Poodles, complex grooms, dematting, hand stripping all pets over 55lbs 

Dematting is $85/hr with a 1 our maximum per day/per pet. I will dematt a pet ONCE. This is NOT negotiable. Once is forgiven, twice is not. Your pet will be shaved down if it comes matted again.


Q: I have to work all day but your site says pets must be picked up as soon as finished. Do you have options for me?

A: Yes. We can arrange to have a place for your pet to relax while waiting for your return. This must be reserved prior to your appointment as we can only accommodate one pet at a time. This will result is additional charges and is available only to quiet, well behaved pets that can be comfortably kenneled.


Q: It says you charge $25 on top of the groom for same day/after hours appointments. Why?

A: 
This only applies if all appointments have been filled for the day and we agree to stay late or come in early. It is best to check the website to see if regular same day appointments are available. Appointments are available up to 1 hour in advance. This rate is much like over-time in a wage based job. We charge this to compensate for the additional time required to groom outside of normal hours.